Emotional Understanding

Why are some team members so disengaged from the rest of the group? Why are some stakeholders so resistant to following protocol? Why is it so hard to find good, creative minds?

This module explores project management through the lens of emotional understanding, and offers ways to work with people who struggle to find it.

Register now

Just some of the contents

This module is loaded with useful worksheets, tips and advice!

  • Map emotions on your body

    Compare your physiological experience of key emotions to those of hundreds of others.

  • Learn to detect hidden data

    Prevent the "90% syndrome" on your projects by learning how resources respond to stress.

  • Harness the power of ideas

    Never miss a great idea again by keeping your brainstorming sessions on point.

  • Onboard with confidence

    Gain respect and influence across the organization through effective resourcing.

  • Hack your risk analysis

    Communicate sensitive risks with ease by learning how to reframe their parameters.

We offer a 30-day
no-risk money back

The price for this module will not last forever. 

Once all 12 modules are loaded sometime in 2020, the price per module will go up substantially. We're offering this pricing now to get your feedback on how we can deliver a better program!

Module curriculum

(Click the arrows to expand each section)

  • 1

    The Basics

  • 2

    Emotional Acuity

    • Learning objectives FREE PREVIEW
    • Interoception: Learning how to recognize your emotions
    • How stress interferes with interoception
    • Deliberate ignorance of risk: A key vulnerability
    • Managing stakeholder risk intolerance
    • Emotional acuity: Review quiz
    • Qualitative risk analysis tools
    • Further reading
  • 3

    Burnout and Resilience

    • Learning objectives FREE PREVIEW
    • The physiology of stress
    • Workplace burnout: Stages and factors
    • Pressure, cover-ups, and 90% syndrome
    • Performing a schedule risk analysis
    • Schedule risk and burnout resources
    • Burnout and resilience: Review quiz
    • Further reading
  • 4

    Creativity and Innovation

    • Learning objectives FREE PREVIEW
    • Creativity and innovation: A primer
    • Imagination blockers and how to resolve them
    • Awakening employee creativity: A case study
    • Encouraging creative thinking during risk response planning
    • Brainstorming tools to help plan risk responses
    • Creativity and innovation: Review quiz
    • Further reading
  • 5


    • Learning objectives FREE PREVIEW
    • Cultivating an unconditional respect of others
    • How stress increases interpersonal insensitivity
    • Disrespectful hiring: The candidate experience
    • Weaknesses in modern recruitment
    • Project resource onboarding process
    • Respectfulness: Review quiz
    • Further reading
  • 6

    Emotional Reconciliation

    • Learning objectives FREE PREVIEW
    • Cognition: How it works
    • Automatic thoughts and their consequences
    • Reconciliation techniques: A case study
    • Cognitive bias associated with quantitative risk analysis
    • Quantitative risk analysis and cognition resources
    • Emotional reconciliation: Review quiz
    • Further reading
  • 7

    Wrapping Up

    • Thank you!
    • Claiming your PDUs for this module
    • Acknowledgements and references
    • Before you go...
    • Next module: Psychological mindedness

Maintain your PMI credential

You will earn 3.3 PDUs for this module

  • Leadership

    The theoretical components of this module will earn you 1.5 Leadership PDUs.

  • Strategic

    You will also collect 0.8 PDUs in the Strategic category of the PMI talent triangle.

  • Technical

    Finally, you will earn 1.0 Technical PDUs that you can put toward your credential.

About your instructor

Geoff Crane


Geoff Crane

A. Geoffrey “Geoff” Crane is a Canadian public speaker, researcher and entrepreneur. As with a lot of young professionals, when Geoff began his career he had little experience to draw from. Unceremoniously thrown into a job as project manager, he was forced to navigate on his own through the job’s uncertainty and the interpersonal conflicts that arose between competing stakeholders.

Bringing these hard lessons to academic life, Geoff has become a thought leader studying emotional intelligence within the project management space. He recently graduated from Trent University with a Master's degree in Applied Modelling in Quantitative Methods and the President's Medal for his extensive outreach work.

Get started today

Prevent burnout on your team with stochastic scheduling techniques, learn to communicate risk information without frightening people away, gain the trust of new hires and more!
Register now