Emotional Understanding
Why are some team members so disengaged from the rest of the group? Why are some stakeholders so resistant to following protocol? Why is it so hard to find good, creative minds?
This module explores project management through the lens of emotional understanding, and offers ways to work with people who struggle to find it.
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$39.95
Special soft-launch price
The price for this module will not last forever.
Once all 12 modules are loaded sometime in 2020, the price per module will go up substantially. We're offering this pricing now to get your feedback on how we can deliver a better program!
Module curriculum
(Click the arrows to expand each section)
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1
The Basics
- Learning objectives FREE PREVIEW
- EU: The foundation of leadership FREE PREVIEW
- Alexithymia: When EU goes off the rails FREE PREVIEW
- EU risk factors for project professionals
- Putting EU into practice
- Emotional understanding: Review quiz
- Further reading
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2
Emotional Acuity
- Learning objectives FREE PREVIEW
- Interoception: Learning how to recognize your emotions
- How stress interferes with interoception
- Deliberate ignorance of risk: A key vulnerability
- Managing stakeholder risk intolerance
- Emotional acuity: Review quiz
- Qualitative risk analysis tools
- Further reading
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3
Burnout and Resilience
- Learning objectives FREE PREVIEW
- The physiology of stress
- Workplace burnout: Stages and factors
- Pressure, cover-ups, and 90% syndrome
- Performing a schedule risk analysis
- Schedule risk and burnout resources
- Burnout and resilience: Review quiz
- Further reading
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4
Creativity and Innovation
- Learning objectives FREE PREVIEW
- Creativity and innovation: A primer
- Imagination blockers and how to resolve them
- Awakening employee creativity: A case study
- Encouraging creative thinking during risk response planning
- Brainstorming tools to help plan risk responses
- Creativity and innovation: Review quiz
- Further reading
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5
Respectfulness
- Learning objectives FREE PREVIEW
- Cultivating an unconditional respect of others
- How stress increases interpersonal insensitivity
- Disrespectful hiring: The candidate experience
- Weaknesses in modern recruitment
- Project resource onboarding process
- Respectfulness: Review quiz
- Further reading
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6
Emotional Reconciliation
- Learning objectives FREE PREVIEW
- Cognition: How it works
- Automatic thoughts and their consequences
- Reconciliation techniques: A case study
- Cognitive bias associated with quantitative risk analysis
- Quantitative risk analysis and cognition resources
- Emotional reconciliation: Review quiz
- Further reading
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7
Wrapping Up
- Thank you!
- Claiming your PDUs for this module
- Acknowledgements and references
- Before you go...
- Next module: Psychological mindedness
About your instructor
Instructor
Geoff Crane
A. Geoffrey “Geoff” Crane is a Canadian public speaker, researcher and entrepreneur. As with a lot of young professionals, when Geoff began his career he had little experience to draw from. Unceremoniously thrown into a job as project manager, he was forced to navigate on his own through the job’s uncertainty and the interpersonal conflicts that arose between competing stakeholders.
Bringing these hard lessons to academic life, Geoff has become a thought leader studying emotional intelligence within the project management space. He recently graduated from Trent University with a Master's degree in Applied Modelling in Quantitative Methods and the President's Medal for his extensive outreach work.